FAQs Shipping returns

Claire’s Shipping and Returns Guide: A Comprehensive Review



For all fashion enthusiasts diving into the dazzling world of jewelry, piercing, hair accessories, and beauty essentials, Claire's is a go-to destination. As you embark on your shopping journey, it's crucial to understand Claire's Shipping and Returns policy. In this guide, we'll walk you through the intricacies of their delivery options and return procedures, ensuring your experience is seamless from start to finish.

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Shipping Options

Claire’s offers a variety of shipping methods to cater to your preferences and urgency.

Click & Collect

Cost: Free Delivery Time: Same day pickup

Click & Collect allows you to buy online and pick up your items in-store on the same day. It's a convenient option if you need your accessories promptly.

Tracked Delivery

Cost: £3.99 Delivery Time: 3 - 4 Working Days

For a more traditional delivery method, Tracked Delivery ensures your items are securely shipped and allows you to track their journey.

Express Delivery

Cost: £5.99 Delivery Time: Next working day (Orders by 2PM GMT)

When time is of the essence, Express Delivery ensures your order arrives the next working day, excluding specific locations.

Saturday Delivery

Cost: £5.99 Delivery Time: Saturday (Orders by 2PM GMT Friday)

Perfect for weekend plans, Saturday Delivery guarantees your order arrives just in time for your Saturday escapades.

International Shipping

Delivery Time: 6 - 10 Working Days Cost: £13.99 (Central, South & North America, Far East & Australia, Africa & Asia)

Claire’s caters to global fashionistas with reliable international shipping options.

Returns Policy

Understanding the returns policy is as crucial as choosing the perfect accessory.

Return Methods

  • Click & Collect Packages: In-store return and exchange available.
  • Direct Delivery Packages: Return by post.


Certain items cannot be returned or refunded due to hygiene and safety reasons. This includes unsealed cosmetics, pierced earrings, or jewelry sets with earrings unless they are of unsatisfactory quality.

Return by Post

If you've opted for Direct Delivery, follow these steps for a hassle-free return by post:

  1. Package Securely: Enclose the order summary and clearly write the returns address on the outside.

  2. Return Address: Claire’s Accessories, Online Returns, Unit 4, Bromford Gate, Bromford Lane, Birmingham, B24 8DW, United Kingdom.

  3. Proof of Postage: Obtain a proof of postage receipt at the post office.

  4. Refund Process: Claire's promises to process your refund within 24 hours of receiving the return, with the payment refunded within 30 days.

In-Store Returns

Returning items in-store is straightforward:

  1. Visit the Nearest Store: Take the item, order summary, and head to the closest Claire’s store.
  2. Refund Process: Refunds are processed immediately, and the delivery charge is refunded if applicable.

Important Notes

  • PayPal Payments: Orders made with PayPal cannot be refunded in-store. Follow the return-by-post process.
  • Lost or Damaged Returns: Claire’s is not responsible for lost or damaged return items. Ensure proper packaging and obtain proof of postage.

Explore More with Claire’s

As you navigate the world of Claire’s, there’s much more to discover beyond jewelry, piercing, hair accessories, and beauty essentials. The brand offers a plethora of products that cater to diverse tastes and preferences. To enhance your shopping experience, Claire’s regularly provides enticing discounts and promotions.

Claire’s Discount Codes and Coupons

To make your shopping spree even more delightful, keep an eye out for Claire’s Discount Codes and Coupons. These promotional codes can unlock exclusive discounts, allowing you to indulge in your favorite accessories without breaking the bank. Be sure to check Claire’s website or subscribe to their newsletter to stay informed about the latest deals.

Claire’s Sale

For the savvy shopper, Claire’s Sale events are a treasure trove of bargains. Enjoy significant discounts on a wide range of products, from trendy jewelry to stylish hair accessories. The Sale section is a paradise for those who love to stay fashionable without exceeding their budget. Don’t miss the opportunity to snag your favorite items at unbeatable prices.

Stay Updated on New Arrivals

Claire’s constantly updates its inventory with the latest trends and fashionable finds. Keep an eye on the New Arrivals section to stay ahead in the fashion game. Whether it’s a seasonal collection or exclusive collaborations, you’ll find the hottest accessories that reflect your unique style.

Claire’s Rewards Program

For the loyal Claire’s aficionado, consider joining the Claire’s Rewards Program. Earn points with every purchase and enjoy exclusive perks, such as early access to sales, birthday treats, and special discounts. It’s a fantastic way to make your shopping experience even more rewarding.

Final Thoughts

Claire’s not only excels in providing top-notch accessories but also ensures a seamless shopping experience through its Shipping and Returns policy. Whether you're a trendsetter, a fashionista, or someone looking for the perfect gift, Claire’s has something for everyone.

As you embark on your Claire’s journey, remember to explore beyond the realm of jewelry and accessories. Take advantage of Claire’s Discount Codes, Coupons, and Sale events to make the most of your shopping budget. Stay connected with the latest trends through New Arrivals and consider becoming a part of the Claire’s Rewards Program for a truly gratifying experience.

Indulge in the world of Claire’s – where fashion meets fun, and style knows no bounds. Happy shopping!

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