FAQs Shipping returns

Sanctuary Clothing Shipping and Returns Guide: Your Ultimate Handbook for Seamless Shopping


Shipping Your Style


Get Free Shipping

Are you eager to receive your Sanctuary Clothing order promptly? Here's a comprehensive guide to ensure a smooth shipping experience.

Free 2-Day Shipping:
Enjoy the perk of free 2-Day shipping on orders exceeding $75. Elevate your shopping spree without worrying about additional shipping costs.

Processing and Timelines:
Orders before 12 pm PST, Monday to Friday, kick off processing the same day. Expect FedEx 2-Day deliveries within 2 business days and ground options within 10 business days. Bear in mind, COVID-19 may slightly delay shipping.

Observed Holidays:
Plan your orders wisely; SanctuaryClothing.com does not process or ship on holidays like Thanksgiving, Christmas, and more.

Destination Diversity:
SanctuaryClothing.com ships to all 50 states, including Alaska and Hawaii, and APO/FPO addresses. Unfortunately, P.O. Boxes, Puerto Rico, and U.S. Territories are currently off the shipping list.

Special Deliveries:
Express shipping is available for Alaska, Hawaii, and Armed Forces Bases. However, free US Ground Shipping for orders over $75 is not applicable due to service restrictions.

Sales Tax and Tracking:
Sales tax applies to certain states, and you can effortlessly track your order via your customer account or the provided link.

Returns & Exchanges: Hassle-Free Style Switch

Your Sanctuary Clothing experience doesn't end with the delivery. Here's a guide to navigate returns and exchanges seamlessly.

Return Policy:
Unhappy with your order? No worries! Return products in original condition with tags within 30 days of receipt. Free returns for orders over $75.

Final Sale Items:
Keep in mind that items marked FINAL SALE cannot be exchanged or returned.

Damaged/Defective Items:
Received a flawed gem? SanctuaryClothing.com accepts damaged/defective items within six months of purchase.

Making Returns and Exchanges:
Initiate returns for free on orders over $75. For others, a return shipping fee applies. Exchanges and returns for store credit enjoy free returns.

Gift Returns:
Returning a gift? Choose the "Start Gift Return Here" option on the Return Center and get a store credit minus shipping fees.

Holiday Season Policy:
Orders placed between 11/01 and 1/01 enjoy extended returns within 60 days.

Refund Process:
Patience is key; allow two weeks for SanctuaryClothing.com to receive your return. Once at the fulfillment center, expect processing within 7-10 business days.

Multiple Returns in One Package:
Efficiency at its best! Return two orders in one package; complete two returns on the Return Center but use one label.

Explore More, Save More

Now that you're well-versed in Sanctuary Clothing's shipping and return policies, why not explore and avail various other products and discounts? Check out our latest collections and unlock exclusive deals with SANCTUARY CLOTHING Discount Codes, SANCTUARY CLOTHING Discount Coupons, and ongoing SANCTUARY CLOTHING Sales. Your style journey is just a click away!

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