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Unwrapping the LOFT Experience: A Comprehensive Guide to Shipping and Return Policies



As a fashion enthusiast navigating the realm of women's clothing brands, LOFT stands out with its chic and relaxed styles, making it a go-to destination for both work and casual wear. In this guide, we'll delve into the intricacies of LOFT's Shipping and Return Policy, ensuring that your shopping experience is not only stylish but also hassle-free.

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Delivery & Shipping: Navigating Global Fashion

Calculating International Shipping Costs

LOFT embraces a global audience, and its international shipping is tailored to meet your preferences. The cost of international shipping is determined by factors such as shipping speed, the number of items, weight, and your destination country. During the Borderfree global checkout, you'll receive a calculated and guaranteed shipping cost based on your purchase and destination.

In-Store Pickup: A Convenient Twist to Shopping

For a touch of convenience, LOFT introduces the In-Store Pickup option. Select items on the website are available for pickup at your chosen store. Once your items are ready, you'll receive an email notification, and you have four days to collect your fashion treasures. This service adds a delightful dimension to your shopping experience, allowing you to blend online convenience with the joy of in-store visits.

Return Policy: Flexibility for Every Fashionista

Holiday 2023 Return Policy

As we step into the festive season, LOFT extends its generosity with a Holiday 2023 Return Policy. Purchases made from November 18, 2023, to December 24, 2023, can be returned until January 31, 2024. This policy accommodates the spirit of giving, ensuring you have ample time to make returns or exchanges during the celebratory period.

Return Process and Time Frame

LOFT welcomes returns of unworn, unwashed, and defective merchandise. You can return items by mail or at any LOFT store location (excluding Swimwear Collections). With proof of purchase, returns within 30 days will be credited in the original form of payment or as a merchandise exchange. Gift returns within 30 days receive an Online E-Gift Certificate.

International Returns Made Simple

For our global fashionistas, LOFT facilitates international returns. Unworn, unwashed, and defective items, accompanied by the original receipt, are accepted within 30 days from the purchase date. Borderfree streamlines the process, providing refunds in the original form of payment, including duties and taxes paid.

Quick Exchange Service

LOFT values your time and introduces the Quick Exchange Service. If an ordered item isn't a perfect fit, a simple chat or call to 1-888-563-8444 initiates a swift exchange. This service not only expedites the replacement process but also waives standard ground shipping fees, ensuring a seamless exchange experience.

Wrapping It Up: Final Sale and Additional Details

Final sale merchandise, identified by a .77 or .88 cent price ending, is non-returnable or exchangeable. Returns without proof of purchase will be credited at the item's current selling price, and merchandise deemed Final Sale cannot be returned or exchanged.

Explore More with LOFT Discounts and Sales

Unlock additional savings by exploring LOFT Discount Codes, LOFT Discount Coupons, and LOFT Sales. Stay in the loop for the latest trends and exclusive offers, making your fashion journey not only stylish but also budget-friendly.

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