Fashion Trends Shipping returns Shoes

Kenneth Cole Shipping and Return Policy: A Comprehensive Guide


Unveiling the Path: Shipping and Handling Methods

At Kenneth Cole, delivering excellence extends beyond footwear. Explore the shipping and handling methods tailored to your preferences and location. From Standard Ground to Overnight, find the perfect fit for your pace.


Get Free Shipping


Shipping/HANDLING Costs: Navigating Your Cart

Discover the ins and outs of shipping costs, a key player in your online shopping experience. Unravel the mysteries behind the numbers, from standard ground charges to the perks of free shipping on orders over $100.

Navigating Time: Delivery Estimates Unveiled

Embark on a journey through estimated delivery times. Whether you opt for the swift 2-Day delivery or savor the anticipation of Standard Ground, we decode the timelines for a seamless experience.

Note: Orders dance to the rhythm of business days, excluding federal holidays, ensuring a synchronized delivery experience.

Colorado Residents Alert: Embracing Change

For our Colorado friends, a heads-up on the $0.27 delivery fee starting July 1, 2022. Dive into the details of this new addition and how it aligns with the evolving landscape of online retail.

Fragrance in the Air: A Whiff of Shipping Specifics

Dive into the world of fragrances and their unique shipping journey. Limited to the 48 contiguous United States, unravel why only ground shipping accompanies these olfactory delights.

The Return Odyssey: A 30-Day Window

Return Eligibility: Unveiling the Criteria

Unlock the doors to Kenneth Cole's return policy. Within 30 days, merchandise must stand unworn, in pristine condition, with tags attached. Footwear aficionados, remember to keep the original shoebox in its unwavering glory.

Return Fees and Processing: The Behind-the-Scenes Drama

Explore the backstage of returns, where fees come into play. From processing fees for in-person returns to the nitty-gritty of rejected returns, witness the intricacies of the return journey.

Return Routes: Choose Your Adventure

Navigate the return process with ease. Opt for a printable return label or step into the world of Happy Returns for an in-person rendezvous. Whichever path you choose, we guide you through the steps.

Return Confirmation: The Grand Finale

Once your return reaches our warehouse, the curtain rises on a 10 to 14 business day wait. A confirmation email signals the completion of the return saga. Refunds, a star in their own right, take center stage within 3-5 business days.

Beyond Returns: Price Adjustments and Final Sale

Price Adjustments Ballet: A One-Time Performance

Witness the elegance of a one-time price adjustment on full-price merchandise within 10 days of purchase. Items not treading the full-price path gracefully bow out of this adjustment dance.

Final Sale Drama: No Returns, No Exchanges

Engage with the finality of "final sale" merchandise—no returns, no exchanges. Delve into the reasons behind this decisive stance.

Damage Control: Handling Damaged Items with Care

Discover the protocol for damaged items. A clear photo and a call to client services unveil the path to resolution. We're here to ensure your satisfaction, every step of the way.

Financial Chronicles: Credits, Refunds, and Gift Cards

Credit Where It's Due: The Refund Journey

Embark on the journey of refunds credited to the card of purchase. Unravel the timelines and intricacies, allowing 1-2 billing cycles for the credit to materialize.

Gift Card Symphony: Notes on Usage

Dive into the symphony of gift cards, understanding their nuances. From usage guidelines to dormancy fees, explore the melody of Kenneth Cole New York Gift Cards.

A Global Touch: Kenneth Cole in Canada

Explore Kenneth Cole's harmonious dance with Canada. Authorized CREDITS participant, the intricacies of ordering goods, and the customs broker's role—Canada, Kenneth Cole welcomes you with open arms.

Explore More with Kenneth Cole

As you wrap up this guide, explore a myriad of products and exclusive discounts waiting for you. Kenneth Cole invites you to discover a world beyond shoes, where style meets conscience.

Subscribe to our Newsletter

Sign up for free and be the first to get notified about new posts.