FAQs Shipping returns

French Toast Shipping and Return Policy: A Comprehensive Guide for School Uniform Shoppers


Shipping Information: Ensuring Your Schoolwear Arrives on Time

When you're on a mission to make your kids shine in the best schoolwear, French Toast has your back. Understanding the ins and outs of their shipping process is crucial to ensure your order arrives promptly.

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Holiday Shipping: Mark Your Calendars for a Festive Delivery

French Toast knows the importance of holiday deadlines. For orders with school logo decoration, make sure to standard ship by 12/1 to get it by Friday, 12/23. Non-decorated items? Standard ship by 12/7, prioritize by 12/19, and express ship by 12/20 for that timely holiday joy.

Standard Shipping: Swift Dispatch for In-Stock Items

For in-stock items, French Toast aims to dispatch within 2-3 days from the purchase date. This excludes additional processing time of 7-10 business days for orders with embroidery and/or heat transfer items. Remember, standard shipping happens Monday through Friday.

International Shipping: Bringing French Toast Worldwide

For international purchases, French Toast collaborates with Borderfree. Your order takes a pitstop at the Borderfree shipping hub in the United States before jetting off to its international destination. Learn more at borderfree.com/faq.

Express Delivery (Air): Faster Options at Your Fingertips

Need your order in a hurry? Priority and express shipping are available for an extra cost, automatically calculated during checkout. However, express delivery does not apply to decorated orders, so plan accordingly.

P.O. Boxes and APO/FPO: French Toast Delivers Anywhere

Whether it's a P.O. box or an APO/FPO address, French Toast has you covered. Expect delivery within 5-7 business days for P.O. boxes and 5-9 business days for APO/FPO addresses. Unfortunately, priority and express shipping aren't available for APO/FPO addresses.

Shipping Costs: Calculated Fairly Based on Your Order

Shipping costs depend on the merchandise total value, with orders over $300 subject to an 8% handling fee. The exact charges are calculated at the final checkout page.

Merchandise Total Up to $25.00 $25.01 - $50.00 $50.01 - $75.00 $75.01 - $100.00 $100.01 - $150.00 $150.01 - $200.00 $200.01 - $300.00 $300.01 and up
Standard Shipping $8.95 $10.95 $12.95 $14.95 $16.95 $18.95 $20.95 8% of total
Priority Shipping* $18.95 $20.95 $22.95 $24.95 $26.95 $28.95 $30.95 $11 + 8% of total
Express Shipping* $28.95 $30.95 $32.95 $34.95 $36.95 $38.95 $40.95 $21 + 8% of total

(*Note: Priority and Express delivery not available with embroidered items)

Returns and Reordering: Your Satisfaction is Our Priority

At French Toast, customer satisfaction is paramount. Understanding their returns and reordering process ensures a hassle-free experience.

Return Policy: 90 Days for Complete Satisfaction

French Toast accepts unworn and unused merchandise within 90 days of the ship date for a full refund (excluding shipping & handling charges). Note that custom decorated products can't be returned unless defective.

Shipping Errors or Defects: Quick Resolutions Within 14 Days

If your return is due to a shipping error or a defective product, you have 14 days from receipt to qualify for a free return label. Contact the Customer Service Department at 1-800-FRENCHTOAST(1-800-373-6248) for details.

How to Return: A Simple Step-by-Step Guide

Returning items is a breeze with French Toast:

  1. Securely package the items.
  2. Fill out the returns form following on-screen prompts.
  3. Retrieve your prepaid label.
  4. Affix the label to your package.
  5. Drop it off at any UPS location.

A flat fee of $8.95 will be deducted from your refund, and you'll receive an email once the return is processed.

Reordering: Don't Wait, Get Your New Order Quickly

Why wait? Call 1-800-FRENCHTOAST(1-800-373-6248) to place a new order with a Customer Service Representative. Your new order for non-decorated items will ship within 5 business days.

Explore More with French Toast Discount Codes and Coupons

As a bonus, French Toast offers various discount codes and coupons for savvy shoppers. Explore their website for ongoing sales and promotions. Don't miss out on fantastic deals that can make your school uniform shopping even more budget-friendly.Click here to get French Toast discount coupons.

Conclusion: Elevate Your Schoolwear Experience with French Toast

French Toast's dedication to providing quality schoolwear for all kids and families is evident in their shipping and return policies. Now, armed with this comprehensive guide, you can navigate the process seamlessly, ensuring your kids shine in their school uniforms.

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