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If you are looking for high-quality equestrian clothing and accessories, you might have heard of ASMAR Equestrian. This brand offers a wide range of products for riders of all levels and disciplines, from jackets and vests to breeches and belts. But before you place your order, you might want to know more about their shipping and returns policy. In this article, I will review their shipping and returns guide and share my personal experience with their customer service.

Shipping Information: What You Need to Know

One of the best things about ASMAR Equestrian is that they ship internationally. No matter where you are in the world, you can enjoy their products and get them delivered to your doorstep. However, there are some things you need to know about their shipping rates and times.

Shipping Rates: How Much Does It Cost?

The shipping cost depends on your location and the weight of your order. Here are some of the shipping rates that ASMAR Equestrian offers:

• If you are in the continental US, you can get free shipping on orders of $100 or more. Otherwise, you will pay a flat fee of $7.50.
• If you are in Canada, you will pay a flat fee of $30 USD.
• If you are in Japan, UAE, France, Germany, or the Netherlands, you will pay $48 USD.
• If you are in Australia or New Zealand, you will pay $58 USD.
• If you are in any other country, the shipping cost will be calculated based on your location and the weight of your order.

You can see the exact shipping cost in your shopping cart before you check out. All orders are billed in US currency.

Shipping Times: How Long Does It Take?

The shipping time depends on the method of shipping and your location. Here are some of the shipping times that ASMAR Equestrian offers:

• If you choose standard ground shipping within Canada or the US, you can expect to receive your order in 4-7 business days.
• If you choose expedited shipping within the US or internationally, you can choose from options of 1-3 business days.
• If you order from outside of Canada or the US, your order may take longer to process and ship due to customs and duties. ASMAR Equestrian asks for your patience and understanding in this case.

Your order will ship out the next business day after you place it. You will also receive an email confirmation with a tracking number so you can track your shipment.

Shipping Method: How Does It Work?

ASMAR Equestrian uses UPS and USPS to ship their orders. However, you should note that UPS does not deliver to P.O. Boxes, so you will need to provide a physical address for your order. Also, if you order from outside of the US, you are responsible for your own local duties and brokerage fees. ASMAR Equestrian does not include or reimburse these costs.

Returns and Exchanges: What If You Are Not Satisfied?

Another great thing about ASMAR Equestrian is that they have a generous and easy return policy. If you are not happy with your order, you can return or exchange it within 15 days of the ship date. Here are some of the details of their return policy and process.

Return Policy: What Are the Conditions?

To be eligible for a return or exchange, your item must be unused, unworn, unwashed, and in the same condition that you received it. It must also have the original tags and packaging. You will need to fill out a return form and select whether you want a refund or an exchange. You will also need to provide a reason for your return or exchange.

Return Process: How Do You Do It?

The return process is different depending on whether you are in the US or Canada, or in any other country.

• If you are in the US or Canada, you can enjoy the convenience of instant exchanges. This means that you can get your replacement item shipped to you right away, without waiting for your original item to be returned. To do this, you will need to provide your credit card information as a security measure. If you do not return your original item within 15 days, you will be charged for the replacement item. If you encounter any delay, you can contact their customer service team for assistance.
• If you are in any other country, you will need to contact their customer service team at [email protected] to initiate the return process. They will provide you with the instructions and the address to send your item back.

In both cases, you will receive a shipping label to print out and attach to your return shipment. You will also receive a confirmation email when your return is delivered to their warehouse. Please allow about 10+ business days for them to process your return.

My Personal Experience: How Was It?

I have ordered from ASMAR Equestrian several times and I have always been impressed by their products and service. Their clothing is stylish, comfortable, and durable. Their accessories are functional and elegant. Their website is easy to navigate and their checkout process is smooth and secure.

I have also had to return or exchange some items and I have found their return process to be hassle-free and fast. Their customer service team is friendly and helpful. They have answered all my questions and resolved any issues I had.

Conclusion: Why You Should Try ASMAR Equestrian

If you are looking for a reliable and reputable equestrian brand, you should definitely try ASMAR Equestrian. They have a wide range of products for all your riding needs and preferences. They also have a fair and easy shipping and returns policy. You can also save money by using their discount codes, coupons, and sales. You can find these on their website, social media, or email newsletter.

So what are you waiting for? Visit their website and explore their products and discounts. You will not regret it!